top of page

Privacy Policy

Soumyaa Beauty (“we,” “us,” or “our”) operates the website https://www.soumyaabeauty.com (the “Service”), through which we offer beauty products and related e-commerce services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit or make a purchase through our Service.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect Personal Information from you in various ways, including when you browse the website, create an account, place an order, or contact our support team. The categories of information collected may include:

1.1. Personal Identifiers

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

 

1.2. Payment Information

When you make a purchase, payment card details (credit/debit card number, expiration date, etc.) are collected and processed securely by our authorized payment processors. We do not store full payment card details on our servers.

 

1.3. Order Information

  • Items purchased

  • Order history

  • Preferences and special instructions

 

1.4. Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Saved addresses

  • Wishlist items

 

1.5. Device and Usage Information (Log Data)

This may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Date and time of access

  • Referring website

 

1.6. Cookies and Tracking Technologies

Cookies and similar technologies may be used to:

  • Facilitate the shopping cart and checkout process

  • Remember your preferences

  • Analyze user behavior and website performance

  • Support personalized product recommendations

 

You may disable cookies through your browser settings; however, certain features of the Service may not function properly without them.

2. How We Use Your Information

We use the information collected for purposes including, but not limited to:

  • Processing and fulfilling orders

  • Providing shipping and delivery updates

  • Managing your account and order history

  • Facilitating secure payment transactions

  • Enhancing and personalizing your shopping experience

  • Communicating promotions, offers, and product updates (with your consent where required)

  • Improving website performance and user experience

  • Preventing fraudulent transactions

  • Complying with legal and regulatory obligations

3. Disclosure of Information

We may share your information with trusted third parties in the following circumstances:

3.1. Service Providers

Including but not limited to:

  • Payment processors

  • Shipping carriers and logistics partners

  • Email service providers

  • Customer support platforms

  • Analytics providers

These third parties may access Personal Information solely to perform their designated functions and are contractually bound to protect it.

 

3.2. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, Personal Information may be transferred as part of the transaction.

3.3. Legal Requirements

We may disclose Personal Information if required to:

  • Comply with applicable laws

  • Respond to lawful requests or legal processes

  • Protect the rights, property, or safety of Soumyaa Beauty, its customers, or the public

4. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information. Despite our efforts, no method of internet transmission or electronic storage is fully secure and absolute security cannot be guaranteed.

5. Data Retention

We retain Personal Information only as long as necessary for:

  • Fulfilling orders

  • Managing customer accounts

  • Meeting legal, tax, and regulatory requirements

  • Supporting business operations

Payment information handled by third-party processors is retained according to their policies.

6. Marketing Communications

With your consent, we may send email communications about:

  • Promotions

  • New products

  • Special offers

  • Loyalty rewards

You may opt out at any time by using the “unsubscribe” link in our emails or by contacting us directly.

7. Links to External Sites

Our website may contain links to third-party websites. We do not control or assume responsibility for the content or privacy practices of external sites. We advise reviewing their Privacy Policies when visiting them.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If you believe that a child has provided us with Personal Information, please contact us so we may remove it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational changes or legal requirements. Any updates will be posted on this page and become effective immediately upon posting. Continued use of the Service after changes signifies acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us.

bottom of page