Shipping Policy
At Soumyaa Beauty, we are committed to delivering your beauty essentials safely and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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During high-volume periods (sales, launches, holidays), processing times may be slightly extended.
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Once your order has shipped, you will receive a confirmation email with tracking information.
UK Shipping Rates and Delivery Times
Shipping costs are a flat rate and added at checkout.
Estimated delivery times:
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Standard Shipping: 3–5 business days
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Domestic and International Shipping
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We currently ship worldwide.
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International shipping times may vary depending on customs processing in your country.
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Soumyaa Beauty is not responsible for customs duties, taxes, or import fees that may apply.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. Soumyaa Beauty is not responsible for orders shipped to incorrectly provided addresses.
Lost, Stolen or Delayed Packages
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Once a package has been marked as delivered by the carrier, Soumyaa Beauty is not responsible for lost or stolen packages.
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If your package is delayed or appears lost, please contact the shipping carrier first.
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If you need further assistance, contact us at hello@soumyaabeauty.com
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the damaged item(s)
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Photos of the packaging
We will review and resolve the issue promptly.
Contact Us
For any shipping questions, please reach out to:
📧 hello@soumyaabeauty.com
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